ACC MAXSYSTEM



Company Profile


ACC MAXSYSTEM is a Canadian owned Company, established since 1992. Our demo room is located right in the center of the Markham area - known as the "North Silicon Valley". A system integrator to supply IBM compatible Computers with the latest technology from the major component vendors. Our products are serving different market segments from small to mid business, Home and Office, Manufacturing, Engineering, Health care, Financial and Information Technology.

Our products including Custom Configured stand-alone Computers, Server, Workstation, NoteBooks, multimedia, storage devices, monitors, network planning and implementation, On site service contract and consultancy and much more. We carry the major brands to satisfy customers'  needs such as Intel, Microsoft, HP, Asus, LG, Nvidia, Toshiba, Lenovo, Epson, D-Link, MSI, Seagate, Symantec,etc.






Terms and Conditions of Sale Prices, Specifications, Availability

All Prices do not include any applicable sale taxes, freight and insurance.  Prices are subject to change without prior notice.  All products are subject to availability.  MAXSYSTEM is not responsible for any errors or omissions.  Please verify prices and specifications with your sale representative.

Payment

All sales are to be prepaid, COD by cash, or certified cheque.  Preprinted company cheques will be accepted upon credit approval.  Personal and bank counter cheques will not be accepted unless it is backed by credit cards.

Warranty

Unless otherwise specified, all products are sold with a 30 days DOA (dead on arrival) replacement warranty. Then the extended warranty is covered by the original manufacturers. The users have to contact directly with the manufacturers as below.. For the complete systems, except Notebook , IBM and HP, we will offer 2 years limited labor warranty on hardware only. There is no warranty on the software applications with the system. This warranty does not cover defects caused by misuse or physical damages via shipping or by the customer.  There is no implied warranty that the products will fit any particular purpose.  MAXSYSTEM will not, whether expressed or implied, be liable for any damages resulting from the use of our products.

Manufacturers Warranty information

Products

Warranty

Intel CPU ( Box ) 3 years , www.intel.com
Asus Motherboards / Notebooks 3 years / 1-3 years,  www.asus.com
LG LCD Monitors 1-3 years , www.lg.com
Hard drives (Seagate) 2 years , www.seagate.com
LLenovo Laptops 1-3 years, http://www.lenovo.com/ca
Other components please check individual website


Lenovo products, notebooks, monitor, printer, scanner and other external devices  must be returned to the manufacturer's depot for repair/servicing after 30 days of purchase.  However, we will provide assistance if you have difficulty in contacting the vendors.

Shipping

All Shipments are FOB our warehouse in Markham, Ontario.  Shipping and insurance coverage can be provided at the request of the customer for an additional charge.  All shipments will be sent via ground using a courier selected by MAXSYSTEM.  Express, air and special handling charges are extra.  Customers must report any shipping discrepancies or damages to the courier company and MAXSYSTEM immediately.

Returns for Credit

Credit will not be issued on any goods purchased over 15 days.  Merchandise will be accepted for credit only if returned in "as-new" resalable condition, including original packing and all manuals and accessories.  A 30% restocking charge may be applied.  Special orders and sold "AS IS" products cannot be returned.  All products returned for credit are subject to the same RAM policies outlined above.  MAXSYSTEM reserves the right to refuse any request to issue credit for returned products.  All returns for credit are to be applied to future purchases.  No refund cheques will be issued.

Service Charges

Hourly Labour Rate:   $60.00/hour, minimum 1 hour
On Site Service Rate:  $120.00/hour, minimum 2 hours
Non-Defective Items: $50.00 handling fee per item 
Non-MAXSYSTEM Product: $100.00 handling fee per item
Refused Shipment: Shipping Cost plus $50.00